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SPA OPERATION REVIEW AND APPRAISAL


In order to find new business opportunities and improve and optimize the operation of the spa is necessary a correct diagnosis. 

For approximately three days, we audit and analyze all processes.  We implement a questionnaire which includes approximately 500 standards, based on each particular facility.  Finally, we create a detailed report with the results, suggesting strategies to maintain or improve the international standards of a world-class Spa.
  • Customer service
  • Protocols and rituals
  • Atmosphere
  • Evaluation of the spa experience
  • Organization and procedures for each area
  • Productivity of hired capacities versus installed capacities
  • Internal sales strategies
  • Staff performance
  • Operational and administrative controls
  • Ranking based on international standards



    

Polanco, México D.F., Tel: + 52 (55) 5282-3680, Cel: +52 (55) 1798-2567,  Email: info@mestre-spa-mestre.com

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